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Support
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Common problem
Q:What are the main characteristics and application scope of plasticizer DMP (dimethyl phthalate)?
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A: Plasticizer DMP (dimethyl phthalate) has the following main features: high purity, industrial grade, chemical grade and analytical grade are available to meet the requirements of different industries and laboratory standards; good solubility, miscible with a variety of organic solvents, and has strong solubility in various resins; compatibility, compatible with various cellulose resins, natural synthetic rubbers, and vinyl resins; excellent physical properties, good film-forming properties, adhesion and waterproof properties, as well as high light stability and thermal stability; no effect on rubber vulcanization, can be used as a rubber plasticizer to improve the cold resistance of the finished product. It has a wide range of applications, including cellulose resin plasticizers, suitable for the production of cellulose acetate films, varnishes and other products; transparent packaging materials, used in the production of transparent paper, molding powder, etc.; rubber industry, as a plasticizer, used in the production of synthetic rubbers such as nitrile rubber; chemical solvents, used as solvents for DDT, polyvinyl fluoride coatings, and methyl ethyl ketone peroxide; mosquito repellent products, can be used to make mosquito repellent oils, etc.
Q:What are the main advantages of vulcanization accelerator DCBS (DZ) in radial tire production?
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A: Vulcanization accelerator DCBS (DZ) has excellent anti-scorch performance and delayed curing performance in radial tire production, ensuring operational safety and production efficiency, while improving the comprehensive performance of the tire and enhancing its durability and stability.
Q:In what aspects does GO's high-efficiency fracturing additive PAM improve oilfield operation efficiency?
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A: GO's high-efficiency fracturing additive PAM mainly improves oilfield operation efficiency in the following aspects: First, through its high molecular weight between 6-30 million, it can achieve strong fracturing performance and optimize drilling fluid performance. Secondly, the product provides different degrees of hydrolysis (0-35%) to adapt to different oilfield operating conditions, providing greater flexibility. Furthermore, GO's high-efficiency fracturing additive PAM has a faster solution time (less than 1 hour), which greatly improves the efficiency of on-site operations. Finally, its high solids content (over 88%) ensures high efficiency and stability during use. All these features work together to significantly contribute to improving oilfield operation efficiency and reducing maintenance costs.
Q:Can you provide free samples?
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A: Yes, we are more than happy to provide you with free samples so that you can test and check the quality of our products for yourself. Our free samples can help you better understand our product features, performance, and suitability for your needs.
Q:What products does your company mainly deal in?
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A: Our company's main product is polyacrylamide, which is used as a flocculant, thickener, drag reducer, and binder in industrial wastewater treatment, urban sewage, oil fields, metallurgy, coal, sand washing and other industries, and is used in These fields enjoy high status. In addition, the company also involves more than 50 varieties of inorganic chemical products, organic products, rubber additives, plastic additives, feed additives, water treatment additives and construction additives.
Q:Do you have your own factory?
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A: Yes, we have our own factory and online sales channels, mainly focusing on export business. Our factory is equipped with advanced production lines and strict quality control systems to ensure that we can produce high-quality products that meet international standards. Through our online sales channels, we directly connect with customers around the world, provide a convenient shopping experience, and respond quickly to market needs. Our export team focuses on processing international orders, ensuring smooth logistics processes and compliant export documents to meet the import needs of different countries and regions.
Q:What documents do you provide?
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A: Usually we provide Commercial Invoice, Packing List, Bill of Loading, COA, MSDS and Certificate of Origin. If you need additional documents, please let us know.
Q:What is your minimum order quantity?
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A: Normally it is 0.5 metric tons, but if it is a trial order, a smaller quantity can be accepted. Discounts can be given for large orders.
Company Terms and Policies: 1. Product Quality and Compliance We are committed to adhering to the ISO9001:2000 international quality management system and relevant international standards, continuously refining our product quality control procedures. For all chemicals and chemical products, we strictly enforce national and international environmental protection and safety regulations to guarantee that every product meets compliance and high quality standards. 2. Data Security and Intellectual Property Protection Our company places great emphasis on the security and confidentiality of customer data, complying with data protection laws and regulations, and ensuring that customer information remains confidential. Additionally, we respect and safeguard the intellectual property rights associated with our technologies and products. For our patented products like Diacid 1550, we uphold the common interests of both the company and our customers in accordance with the law. 3. Trade Transparency and Ethical Principles In our international trade activities, we prioritize transparency and fairness, firmly opposing any form of commercial bribery. We uphold stringent ethical standards and principles of honesty and integrity, thus fostering and maintaining customer trust through our reliable practices. 4. Customer Service and Satisfaction Customer satisfaction remains at the heart of our service philosophy. We are dedicated to delivering professional and tailored service support, promptly addressing any inquiries or issues raised by customers, leveraging this feedback to continually enhance and upgrade our service quality. 5. Supervision and Continuous Improvement Our company has established a robust supervision framework to ensure effective implementation of various policies. We actively encourage input from employees, customers, and partners to quickly identify problems and implement improvement measures, thereby driving the sustainable development of the enterprise. The company is steadfast in adhering to the aforementioned terms and policies, viewing them as a cornerstone for promoting our growth and fostering a high-quality business environment. We eagerly anticipate collaborating with our global partners to create a brighter future and welcome individuals from all fields to visit us for insights and discussions on potential collaborations.
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Terms and Conditions
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Technical Support
Henan GO Biotechnology Co., Ltd. has always followed the concept of technological innovation-driven development and provided excellent technical support services to ensure that every customer need is met and resolved. Our technical support services include a 24amp online support system, where you can contact our expert team for real-time help and guidance in a few simple steps, no matter where you are, day or night.
Thank you for selecting the premium chemical products from Henan GO Biotechnology Co., Ltd. Our company is dedicated to providing you with top-notch after-sales service to ensure your complete satisfaction and confidence in our offerings. Our after-sales service procedure is distinctly clear, highly effective, and professionally executed with meticulous attention to detail, allowing you to enjoy a seamless product experience. 1. Consultation Assistance: Should you face any product-related issues, feel free to reach out to our customer service team via our official website, telephone, or email. We guarantee prompt responses and offer expert solutions, along with comprehensive technical support. 2. Returns and Exchange Policy: If you discover any quality issues not caused by human factors, we offer hassle-free returns within 7 days of receiving your order. Simply provide valid documentation, and we will manage the process expediently. 3. Maintenance and Repairs: Should any product defects arise within the warranty period, we will provide complimentary repair services. For issues outside the warranty, we still offer high-quality repair services for a fee.
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After-sales service
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Maintenance service
Dear valued customer, we appreciate your interest in Henan GO Biotechnology Co., Ltd.! As a premier chemical supplier, we are dedicated not only to delivering high-quality chemical raw materials but also to overseeing the complete life cycle of our products, which includes offering efficient and convenient maintenance services that are distinctly different from our competitors.
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After-sales service
Maintenance service
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